Privacy Policy

Last Updated: [10/4/2026]

Welcome to Kikawy, a global online learning platform providing digital courses across the Arab world and beyond. We are committed to protecting your privacy and ensuring a safe user experience.

This Privacy Policy explains how we collect, use, and protect your information.


1. Information We Collect

1.1 Information You Provide

When you register, purchase a course, or contact us:

  • Full name
  • Email address
  • Phone number
  • Payment information (processed securely via third-party providers)
  • Any information you submit via forms or communications

1.2 Automatically Collected Information

When you use our website:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages visited and time spent
  • Traffic source (search engines, ads, social media)

1.3 Cookies and Tracking Technologies

We use:

  • Cookies
  • Tracking pixels
  • Analytics tools (e.g., Google Analytics GA4)

For purposes such as:

  • Improving user experience
  • Performance tracking
  • Retargeting and advertising

You can control cookies via your browser settings.


2. How We Use Your Information

We use your data to:

  • Create and manage your account
  • Provide access to courses and services
  • Improve website performance and user experience
  • Communicate with you بشأن updates and support
  • Send marketing communications (with your consent)
  • Analyze behavior to optimize marketing strategies

3. Legal Basis (GDPR Compliance)

If you are located in the EEA, we process your data based on:

  • Your consent
  • Contractual necessity
  • Legal obligations
  • Legitimate business interests

4. Data Sharing

We do NOT sell your personal data.

We may share your data with:

  • Payment providers
  • Analytics tools (e.g., Google Analytics)
  • Advertising platforms (e.g., Google Ads, Meta Ads)
  • Legal authorities when required

5. Advertising & Tracking

We use advertising tools such as:

  • Google Ads
  • Meta (Facebook & Instagram)

This allows us to:

  • Show personalized ads
  • Perform retargeting
  • Track conversions

You can opt out via your ad settings.


6. Data Security

We implement strong security measures:

  • SSL encryption
  • Secure servers
  • Access control

However, no system is 100% secure.


7. Data Retention

We retain your data:

  • As long as your account is active
  • As needed for legal and business purposes

8. Your Rights

You have the right to:

  • Access your data
  • Update your information
  • Request deletion
  • Withdraw marketing consent
  • Request a copy of your data

Contact us to exercise these rights.


9. International Data Transfers

Your data may be transferred خارج بلدك (e.g., Google servers), with appropriate safeguards.


10. Third-Party Links

We are not responsible for external websites’ privacy practices.


11. Children’s Privacy

Our services are not intended for users under 13.


12. Policy Updates

We reserve the right to update this Privacy Policy at any time without prior notice.
Changes become effective immediately upon publication.

Your continued use of the website constitutes acceptance of the updated policy.


13. Contact Us

📧 contact@kikawy.com
🌐 https://kikawy.com


14. Consent

By using Kikawy, you agree to this Privacy Policy.